We are here for you.

Our online shop remains open 24/7 throughout the Christmas and New Year period. However, please note that shipping and delivery delays may occur during this time.
There will be no shipping from December 24th to December 28th and from December 31st to January 1st.
For deliveries by freight forwarder between 24.12. and 07.01. , delays are to be expected - these orders will not be shipped during this time.

Thank you for your understanding.

Our online shop service hours during Christmas and New Year:
December 29th to December 30th, 2025 [ 08:00-12:00 / 13:00-16:00 ]
January 2nd to January 7th, 2026 [ 8:00-12:00 / 13:00-16:00 ]

The best way to reach us is via email at support.shop@schmidts.at or via live chat.
We can be reached by telephone during the above-mentioned service hours at +43 5552 6161 1006.

Returns:
We will not be accepting goods from December 22, 2025 to January 7, 2026. Returns can therefore only be processed after January 7, 2026 - thank you for your patience.

We wish you a Merry Christmas and a successful start to the new year 2026!

We are always happy to answer any questions you may have.

Contact: support.shop(at)schmidts.at